FAQs

❓ Frequently Asked Questions (FAQs)

⏰ What is the delivery time?

🚚 Our standard delivery time is 6–8 business days from the date of order confirmation.
Please note that delivery times may vary slightly based on your location or during high-demand periods.

🎨 What if the product color varies?

🧵 At Pearls Stitch, we strive to ensure that all product descriptions and photographs are accurate and true to life.
While every effort is made to display colors and styles precisely, minor variations may occur due to lighting, screen settings, or photographic processing.
🎨 Such slight differences are natural and do not reflect a defect in the product.

❌ How can I cancel my order?

🕒 Orders can be cancelled within 12 hours of placement.
📞 To cancel your order, please reach out to our support team by filling out the form available in the Contact Us section.

✏️ Can I amend my order?

🛍️ Yes! You can suggest order amendments within 12 hours of placing your order.
⏳ After this time window, changes cannot be guaranteed as processing begins immediately.

🔁 Can I return or exchange my product?

📦 Absolutely! Please refer to our Returns & Exchange Policy section for detailed information on eligibility, timelines, and conditions.

✨ At Pearls Stitch, your satisfaction is our top priority — we’re always here to help make your shopping experience seamless and enjoyable! ✨