Returns & Exchange

🧾 Refund Policy

💰 Refunds are accepted if requested within 3 days of delivery.
📦 Items must be unused, unworn, and in original packaging.
🏷️ All tags and labels must be intact — any item without them will not be accepted.
🚫 Damaged or used items are not eligible for a refund.

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🔁 Exchange Policy

🔄 Exchanges can be requested within 7 days of delivery.
👗 Items must be in their original condition, unused, and unwashed.
🏷️ Tags must be attached — no exchange will be processed if removed.
🚫 Products showing any signs of wear, alteration, or damage will not be accepted.

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📦 Important Notes

🕒 After the applicable return/exchange period (3 or 7 days), no requests will be entertained.
🚚 Customers are responsible for return shipping costs, unless the item received was incorrect or defective.
📤 To initiate a return or exchange, please contact our support team by filling the form in our contact us section with your order details.

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✨ At Pearls Stitch, we ensure every piece is crafted with care — your satisfaction is our priority! ✨